"No mortal can keep a secret: if the lips remain silent, they speak the fingers". Thus spoke the father of psychoanalysis, Sigmund Freud, in the first decades of the twentieth century.
He was already convinced that in interpersonal communication only the discourses between one or more individuals but also the unspoken words were not important. What is generally identified as non-verbal communication .
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The importance of unspoken words
Before Freud, however, Cesare Lombroso had already delineated the concept of a delinquent man, or that person who, from birth, retains the physiognomy of a deceptive and lying personality.
This is Lombroso's conception which today is not fully validated, but which in the criminological field remains a reference point in the study of the body indications most frequently associated with a false declaration.
Moreover, as you know, one of the most sensitive subjective experiences for a lawyer is to stand in front of his client and try to understand through his way of communicating the reality of the facts . And by way of communicating we mean precisely the way in which the subject expresses himself not only through words but also through gestures, expression, tone of voice, etc.
Behind these signals there is hidden a parallel world of non-verbal messages which, to a careful analysis, can be grasped more clearly.
Below, we will explain how important this aspect of communication is in dealing with a client and what nuances should be captured in his way of exposing yourself with you.
Also to deepen the topic I recommend reading the article by the psychologist and psychotherapist Flavio Cannistrà on non-verbal communication .
The power of non-verbal communication
Among the many scholars who contributed to the modalities of communication, the theory of the American psychologist Albert Mehrabian is interesting.